Allstate Drivewise App: A Complete Review (2024)

If you’re looking for a new and convenient car insurance company, you might want to consider one that offers luxuries like the Allstate Drivewise app. An increasing number of car insurance providers are offering apps that add policy convenience and potential discounts for good driving behaviors.

Most people would like to save money on insurance. This article will help explain how the Allstate Drivewise app works, what it does, and what other customers are saying about the app. You’ll know whether or not you want to invest in Allstate car insurance in just a few minutes.

What is the Allstate Drivewise app?

The Allstate Drivewise app is a mobile app that is designed to reward Allstate car insurance customers for good driving behavior. The app will track the Allstate customer and collect data along each trip. Some of the values the Allstate Drivewise app measures include:

• Distance driven
• Braking habits
• Driving speeds
• Driving hours
• Phone activity while driving

Some people may not want to download the Drivewise app if they drive in excess or if they are consistently speeding. On the contrary, those who consider themselves safe drivers could benefit from their good habits.

Allstate’s website claims that safe drivers could save as much as 40% on their car insurance policies. Of course, this means that you would drive at modest speeds with subtle braking and without picking up your phone along each route.

The United States Department of Transportation identified that 3,142 people died from distracted driving in 2019, primarily from phone usage. This is why Allstate includes phone activity in its data.

Is the Allstate Drivewise app worth it?

As mentioned previously, the Allstate Drivewise app might not be a good resource for those who drive erratically. Otherwise, earning potential savings of 40% on car insurance is a rare and substantial benefit. You can see how much the discount could pay off with the sample rates below.

Sample Allstate Car Insurance Rates with Full Drivewise Discount for a 25-year-old with a 2012 Nissan Altima

Of course, car insurance rates vary greatly from one state to the next and by an assortment of other factors like age, gender, and the car you drive. In some cases, the Drivewise app could save around $100 per month. Keep in mind that not every driver will earn the entire 40% discount.

Considering the state guidelines for car insurance coverage can vary, 40% may or may not be a large sum each month.

Is the Allstate Drivewise app any good?

It’s clear that the Drivewise app offers a major discount that would be worthwhile for any good driver, in theory. Is Allstate’s advertising as legitimate as it sounds? The best way to find out is to use Allstate Drivewise app reviews to see what other customers have to say about their experience.

The Allstate Drivewise app is rated at 3.7 out of 5.0 stars for Android users and 4.8 out of 5.0 stars for Apple users. This is promising but concerning at the same time. This means that the phone you have will potentially determine your overall experience with the app.

For Android users, the app appears to have some flaws around the tracking of false trips or trips that are registered by the phone although the app-holder is actually a passenger. This means that the app could pick up your friend’s driving habits and have negative marks for phone activity although you aren’t driving.

“I liked it better when the Drivewise was in the car. Now, when I’m a passenger, it tracks the trip, and I have to remember to go into the app and either remove it or note I wasn’t the driver. There are times it says labeling trip, and when it’s doing that, I can’t remove it. Unless if it was me, I just keep it. I still have trips from the other day still saying labeling trips. We shouldn’t have to do this and worry about which trips I drove or didn’t drive.”

The review above from Google Play shows the frustration of one Drivewise user with an Android device. There are quite a few reviews from Android users with similar complaints. Apple users, on the other hand, tend to have a more positive experience. Even so, there are some small complaints from some Apple users, as shown below.

“I’ve been using this for a couple months. I do not text and drive period. However, I do use navigation on my phone for work. This app is ridiculous; it’s too over simplified. If I’m getting text notifications while I’m driving and I click the side button on my iPhone to silent that counts as phone activity, just the same as if I was driving down the road texting.”

All in all, it seems more likely that you’ll have a positive experience with the Drivewise app if you have an Apple phone. You’re more likely to have trouble with the Allstate Drivewise app not working properly if you have an Android.

Similar Options to the Allstate Drivewise App

More and more car insurance companies are offering discounts or pay-as-you-drive options that track driving habits. For someone that doesn’t want to risk downloading the Allstate Drivewise app for Android, other companies do offer similar discounts.

Below, you can compare most of the companies that offer driving-based discounts and how much you may be able to save.

Car Insurance Companies with Safe Driving Discounts

Some companies rely on plug-ins instead of mobile apps, but with the Allstate Drivewise and Liberty Mutual app, you can access more convenient and comprehensive tracking features. Most of these plug-ins will track your vehicle more directly. As a positive, you wouldn’t be tracked while riding in another person’s car, but your vehicle will always be tracked regardless of who is driving.

At the end of the day, there isn’t any major Allstate Drivewise app hack to get a better discount. By practicing safe driving habits, you could earn a substantial discount. Unfortunately, there are some flaws with the software that may prompt you to reconsider whether or not Allstate Drivewise is the best option. (For more information, read our “Allstate Drivewise Car Insurance Review“).

Allstate Drivewise App: A Complete Claims Process

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

The Allstate Drivewise app, while primarily known for its safe driving rewards program, also offers a convenient way for policyholders to file claims. Customers can file claims directly through the app, making it a hassle-free and user-friendly process. This digital option allows for quick and efficient claim submissions, eliminating the need for traditional paper forms and phone calls.

Average Claim Processing Time

Allstate’s commitment to technology extends to its claims processing efficiency. The company leverages digital tools and data collected through the Drivewise app to expedite claims processing. While the exact processing time may vary depending on the nature of the claim, many customers report relatively quick and straightforward experiences when filing claims through the app.

Customer Feedback on Claim Resolutions and Payouts

Customer feedback regarding claim resolutions and payouts through the Allstate Drivewise app is generally positive. The app’s integration with Allstate’s claims system ensures accuracy and transparency throughout the process.

Customers appreciate the ease of tracking their claims and receiving timely updates through the app. Allstate’s reputation for fair and prompt claim resolutions further enhances the overall customer experience.

Allstate Drivewise App: A Complete Digital and Technological Features

Mobile App Features and Functionality

The Allstate Drivewise app offers a range of features and functionalities that extend beyond its rewards program. Users can access their policy information, view and manage their account, and even receive personalized driving tips to improve their safety.

Additionally, the app provides real-time driving feedback, allowing users to monitor their driving habits and make necessary adjustments.

Online Account Management Capabilities

Allstate’s online account management capabilities are designed to empower customers with convenient self-service options. Through the app and the company’s website, policyholders can update their personal information, make payments, and access important policy documents.

The user-friendly interface ensures that customers can easily navigate and manage their insurance accounts from anywhere at any time.

Digital Tools and Resources

In addition to its core functionality, the Allstate Drivewise app offers a wealth of digital tools and resources. These include accident support, roadside assistance requests, and a comprehensive library of educational materials on safe driving practices.

Allstate’s commitment to providing valuable digital resources enhances its reputation as a tech-savvy insurance provider dedicated to customer convenience and safety.

Allstate Drivewise App: The Bottom Line

Allstate is an industry leader in the car insurance industry. The Allstate Drivewise app is a helpful feature that could earn you a major car insurance discount if you drive safely and have no complications with the software. To get the best discount, abide by the speed limit, brake gently, and avoid your phone while driving.

By now, you should know whether or not you’d want to download the Allstate Drivewise app as an Allstate customer. If you’re not already a policyholder, use our Allstate company review to decide whether or not Allstate is the best car insurance company for you.