SafeAuto Roadside Assistance (2024)

SafeAuto roadside assistance is available in select states. You can add it to your policy when you sign up as a new customer or speak with a licensed SafeAuto customer service representative.

In this SafeAuto roadside assistance program review, learn exactly what benefits you gain by adding this coverage to your policy. You’ll also discover how to contact roadside assistance services if your vehicle breaks down and compare it to other companies to help you determine if this is the right program for you.

Cost of SafeAuto Roadside Assistance

Understanding the cost of SafeAuto Roadside Assistance is essential for making informed decisions about your coverage. In this section, we’ll delve into the pricing details, helping you determine if this service aligns with your budget.

SafeAuto Roadside Assistance is available to policyholders as an optional add-on. While specific pricing details may vary depending on factors such as your location and the coverage you choose, typical costs for roadside assistance from car insurance companies fall in the range of $12 to $50 annually. It’s important to note that these costs are in addition to your regular auto insurance premiums.

The actual cost for SafeAuto’s Roadside Assistance may also depend on whether you’re required to purchase additional coverages, such as collision and comprehensive insurance, to qualify for the service. Collision insurance typically costs around $377.62 per year, and comprehensive coverage averages $167.91 annually, according to the Insurance Information Institute.

Before adding SafeAuto Roadside Assistance to your policy, it’s advisable to request a quote and ensure it fits within your budget. Remember that the cost of this service may vary based on your location and specific coverage requirements.

However, if you find that the added peace of mind and assistance during unexpected roadside incidents is worth the investment, including SafeAuto Roadside Assistance in your policy could be a prudent choice.

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Coverage Options for SafeAuto Roadside Assistance

SafeAuto Roadside Assistance offers a range of coverage options designed to address the most common and stressful situations that drivers can encounter while on the road. These options are tailored to provide peace of mind and quick assistance when you need it. Here are the coverage options available:

1. Towing Services: SafeAuto Roadside Assistance covers the cost of towing your vehicle to the nearest repair facility or a location of your choice, ensuring you’re not left stranded in the event of a breakdown.
2. Battery Services: If your vehicle’s battery fails, the program provides jump-start services to get you back on the road.
3. Flat Tire Assistance: Dealing with a flat tire can be frustrating. SafeAuto offers tire repair or replacement services, helping you continue your journey without delay.
4. Lockout Services: Accidentally locking your keys in your car is a common mishap. SafeAuto’s Roadside Assistance includes lockout services, so you can quickly regain access to your vehicle.
5. Fuel Delivery: Running out of fuel can leave you stranded. This coverage option ensures you receive a fuel delivery to your location, so you can continue your trip.
6. Winching Services: If your vehicle gets stuck or needs to be extricated from a challenging situation, winching services are available to help you get back on the road.
7. Minor Mechanical Aid: For minor mechanical issues that can be resolved on-site, SafeAuto’s Roadside Assistance provides the necessary aid to get your vehicle running again.
8. Mobile App Access: SafeAuto offers a user-friendly mobile app for easy and convenient access to roadside assistance services. You can request help with just a few taps on your smartphone.

These coverage options are designed to ensure that you’re well-equipped to handle unexpected situations while driving. Whether it’s a mechanical breakdown, a flat tire, or a simple lockout, SafeAuto Roadside Assistance is there to provide timely and efficient support, reducing stress and inconvenience during your travels.

Discounts for SafeAuto Roadside Assistance

SafeAuto Roadside Assistance understands the value of providing affordable services to its customers. While the program primarily focuses on offering essential support during unexpected roadside incidents, it also aims to make these services accessible through various discount options. Here are some potential discounts available for SafeAuto Roadside Assistance:

1. Multi-Policy Discount
2. Safe Driver Discount
3. New Customer Discount
4. Good Student Discount
5. Pay-in-Full Discount:
6. Affiliation Discounts
7. Renewal Discounts

It’s important to remember that the availability of these discounts can vary depending on your location and specific policy details. To determine which discounts you qualify for, it’s best to contact SafeAuto or your insurance agent directly.

Taking advantage of applicable discounts can help make Roadside Assistance services even more affordable, ensuring that you have access to essential support on the road without breaking the bank.

Claims Process at SafeAuto Roadside Assistance

Ease of Filing a Claim (Online, Over the Phone, Mobile Apps)

SafeAuto roadside assistance offers multiple convenient ways to file a claim. New customers can easily add roadside assistance to their policy during the initial purchase process. However, existing customers should note that eligibility for this service must be determined by calling SafeAuto customer service at 1-800-723-3288.

Average Claim Processing Time

The average claim processing time for SafeAuto roadside assistance may vary, and specific details about this timeline are not provided in the available information. It’s advisable to inquire about claim processing times when adding this service to your policy or contacting SafeAuto customer service.

Customer Feedback on Claim Resolutions and Payouts

Unfortunately, the available content does not include specific customer feedback on claim resolutions and payouts for SafeAuto roadside assistance. When considering this service, it’s essential to gather feedback from existing customers or consult online reviews for a better understanding of their experiences.

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Explore SafeAuto’s Digital and Technological Features

Mobile App Features and Functionality

SafeAuto provides a mobile app compatible with most Android and Apple devices. This app offers convenient access to roadside assistance services, allowing users to request assistance directly through their mobile devices. However, it’s worth noting that the app’s features and functionalities, such as location tracking, are not specified in the available information.

Online Account Management Capabilities

SafeAuto offers online account management capabilities, enabling policyholders to manage their insurance policies and access important information through the company’s website. Details about the specific features and functionalities of the online account management system are not provided in the available content.

Digital Tools and Resources

While the available information does not elaborate on SafeAuto’s digital tools and resources, it’s common for insurance companies to offer online resources such as educational materials, policy documents, and billing options through their digital platforms. Policyholders should explore SafeAuto’s website and online tools for a comprehensive overview of available resources.

Customer Reviews for SafeAuto Roadside Assistance

SafeAuto Roadside Assistance has garnered praise for its swift and reliable service from satisfied customers. Many have highlighted the program’s effectiveness in addressing unexpected breakdowns and emergencies on the road. Customers appreciate the convenience of the mobile app, allowing them to request assistance with ease.

One customer noted, “I was pleasantly surprised by the prompt response when I needed a jump-start. SafeAuto Roadside Assistance saved me a lot of time and hassle.”

Another customer shared, “The mobile app is user-friendly, and it’s reassuring to know that help is just a few taps away. SafeAuto’s Roadside Assistance has been a valuable addition to my policy.”

The positive feedback from customers underscores the program’s commitment to delivering on its mission of providing dependable assistance when it matters most. It reflects the program’s dedication to ensuring the safety and satisfaction of its policyholders during unexpected roadside incidents.

History and Mission of SafeAuto Roadside Assistance

SafeAuto Roadside Assistance has evolved over the years to provide essential support to drivers in need. The program’s mission is rooted in ensuring the safety and convenience of policyholders when faced with unexpected vehicle issues.

SafeAuto’s journey began with the vision to offer more than just traditional auto insurance. With a commitment to safeguarding its customers’ interests, the company extended its services to include Roadside Assistance, recognizing the importance of comprehensive support on the road.

The program’s mission is clear: to provide timely, reliable, and cost-effective assistance to individuals when they need it most. Whether it’s a flat tire, an empty fuel tank, or a lockout situation, SafeAuto Roadside Assistance is dedicated to delivering efficient solutions that minimize stress and inconvenience for policyholders.

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SafeAuto Roadside Assistance: The Bottom Line

The roadside assistance package from SafeAuto is comparable to most other roadside assistance services offered by car insurance companies. However, it lacks some bells and whistles that larger companies like Geico or State Farm provide to consumers.

The SafeAuto app does not track how long it will take for services to arrive to assist you.

SafeAuto customers satisfied with their current coverage should consider requesting roadside assistance quotes. Compare it to the cost of other roadside assistance programs from different companies.

As long as it’s within the average range, then it’s worth adding this coverage to your policy.

But the roadside assistance from SafeAuto is regionally limited. So if the coverage is not available in the state where you live, compare quotes from companies near you that provide roadside assistance packages and choose the policy that fits your budget.

What is SafeAuto roadside assistance?

SafeAuto offers roadside assistance as an optional car insurance policy add-on available in select states.

This type of coverage protects you against mechanical breakdowns. You need at least one qualifying vehicle on your policy to purchase roadside assistance. But the coverage only follows the specific vehicle and not the policyholder.

The table below shows all of the protections you gain by adding SafeAuto roadside assistance to your car insurance policy.

SafeAuto Roadside Assistance Details

So if you lock yourself out of your car, experience a flat tire, or run out of gas, you’ll be protected by your SafeAuto roadside assistance coverage.

SafeAuto provides consumers with a mobile app compatible with most Android and Apple devices. Fortunately, you can contact roadside assistance services directly in that mobile app. Otherwise, you must call the company directly to request services by phone.

Besides roadside assistance coverage, SafeAuto also offers optional towing and labor coverage. The towing and labor coverage reimburses you for up to $40 per incident if you ever require towing or labor resulting from a mechanical breakdown.

How much does SafeAuto roadside assistance cost?

Unfortunately, rates for SafeAuto roadside assistance are not publicly available. However, roadside assistance programs usually cost between $12 to $50 annually when purchased from a car insurance company.

But depending on where you live and what company you use, you may also be required to purchase collision and comprehensive insurance to qualify for roadside assistance coverage. These are optional coverages that are not required by any state laws. Adding them to your car insurance policy will cause your rates to increase.

What are the average collision and comprehensive insurance costs? According to the Insurance Information Institute, collision insurance costs $377.62 per year, and comprehensive coverage costs $167.91 per year nationally on average.

So you may need to account for the additional cost of these coverages on top of the price of the roadside assistance package in some states.

SafeAuto roadside assistance is not offered in every state. However, if it’s available where you live, and you are a new SafeAuto customer, you’ll have the option to add it to your policy while choosing coverages. If you’re a current SafeAuto policyholder interested in adding this insurance to your existing policy, call 1-800-723-3288 and ask a customer service representative about your eligibility status.

According to the SafeAuto website, some restrictions may still apply even if the coverage is offered where you live.

The cost of the towing and labor coverage from SafeAuto is also unknown. But some sources suggest this type of insurance costs $10 to $15 per month on average.

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How do I contact SafeAuto roadside assistance?

The SafeAuto roadside assistance phone number varies depending on what state you live in.

If you live in Alabama, Colorado, Georgia, Louisiana, Maryland, Ohio, South Carolina, or Tennessee, you must call 1-800-8958 and select the second menu option. If you live in any other state, you call 1-800-723-3288.

SafeAuto also offers towing and labor coverage as an alternative option to roadside assistance. If you purchased this insurance, you would contact the towing company of your choice for help. After obtaining your bill, contact SafeAuto at 1-800-723-3288 and speak with a licensed representative for reimbursement information.

The SafeAuto claims phone number is the same line most customers call for roadside assistance and the towing and labor coverage.

How does SafeAuto roadside assistance compare to other companies?

Let’s see how the SafeAuto roadside assistance services compare to other top car insurance companies.

Unfortunately, we don’t know how much SafeAuto roadside assistance costs on average. But if you add it to your policy, compare your annual price to the cost of roadside assistance from some other top auto insurance companies.

View the table below to see what other top insurers charge annually for roadside assistance.

Average Annual Roadside Assistance Costs by Company

Setting costs aside, SafeAuto’s roadside assistance is comparable to most other programs offered by other top car insurance companies. It provides the same types of coverages, like towing services, fuel refills, and battery services. It also provides winching services and minor mechanical first aid.

So the program is comparable to companies like Geico, Progressive, and State Farm, which cover the cost of up to one hour of on-site mechanic and labor services.

Drivers can also conveniently contact roadside assistance directly through the SafeAuto mobile app. However, other companies, like Geico, use technology already installed in your mobile device to help locate where your breakdown occurred. Unfortunately, the SafeAuto app does not appear to offer this feature.

The SafeAuto roadside assistance phone number is also the same as the general customer service number. Other companies use separate phone lines for efficiency and to help shorten wait times.

Overall, the roadside assistance package is comparable to what other car insurance companies offer. For most drivers, it’s worth adding this coverage to your policy as long as it fits your budget.

Is roadside assistance worth it?

Who needs roadside assistance? It ultimately depends on how often you use your vehicle. If you travel by car often, this type of service allows you to do so safely.

You’ll be protected and covered by reliable service In the event of a mechanical breakdown or other similar emergencies.

Consider adding roadside assistance to your SafeAuto insurance policy if you drive your car daily, even if it’s just for leisure, business trips, and regular commuting.

Purchasing roadside assistance is usually cheaper through a car insurance company than from a third-party source, like an auto club.

However, the coverage through an insurance company typically only follows the specific vehicle, not the policyholder. So if you’re driving someone else’s car, don’t expect your SafeAuto roadside assistance services to cover the breakdown.

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